Don’t be misled by “Natural” labeling—learn about the big differences between organic and “natural” meat.
As pioneers of organic meat, we take pride in going above and beyond the USDA Organic standards. Learn what separates American Farmers Network from the rest.
At American Farmers Network, we take pride in producing and delivering wholesome, nutritious, sustainable and delicious 100% grass-fed, certified organic meats. Due to the nature of shipping perishable food items, products purchased from American Farmers Network cannot be physically returned. All of our items are packaged with 5 lbs. of dry ice per day in transit. However, if your order arrives spoiled, damaged, or in any way compromised, please contact us immediately. If your order is spoiled or damaged due to a mistake or any type of negligence made by American Farmers Network or our designated shipping carrier, we will replace your content free of charge or refund you the money, whichever you prefer.
We guarantee that you will receive the exact item or product mix you ordered based on weight, and the correct quantity in the proper packaging. It will be delivered to the address specified in an appropriate amount of time for the product to arrive in wholesome condition. We cannot be responsible for incorrect addresses or orders neglected for longer than eight (8) hours after physical delivery took place.
All concerns related to incorrect deliveries must be received within 72 business hours of delivery. All concerns related to the actual product (i.e. taste, tenderness, etc.) must be reported within 30 days from the order receipt.
If you have any questions regarding our return policy, or need to initiate a return for the product you received, please contact customer service at (800) 817-6180 or via email at firstname.lastname@example.org.